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Privacy Policy
Last updated: 19 March 2026
This Privacy Policy explains how Loyalty Fans GmbH (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the EVRUC website and learning portal (the “Services”).
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Who we are
- Controller: Loyalty Fans GmbH
- Address: Nordstrasse 85a, 8037 Zürich, Switzerland
- Email: info@evruc.com
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What data we collect
Account Data
- Name, email address
- Login credentials or authentication tokens
Purchase Data
- Billing details
- Transaction references
- Payment status (handled by Stripe)
Course Activity
- Enrollments and progress
- Quiz/exam results
- Certificates issued
Technical Data
- IP address
- Browser & device info
- Pages viewed and timestamps
Support Communication
- Messages sent to support
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How we use your data
- Create and manage your account
- Provide access to courses
- Process payments and prevent fraud
- Communicate updates and support
- Improve platform performance
- Comply with legal obligations
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Legal bases
- Contract: To provide services
- Legitimate interest: Improve & secure platform
- Consent: Cookies & analytics
- Legal obligation: Compliance with law
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Payments (Stripe)
Payments are processed securely by Stripe. We do not store full card details. We only receive limited payment confirmation and transaction identifiers.
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Analytics & Cookies
We use cookies and tools like Google Analytics to improve user experience. You can control cookies via browser settings.
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Data sharing
- Service providers (hosting, email, analytics)
- Payment processors (Stripe)
- Legal authorities (if required)
We do not sell your personal data.
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International transfers
Data may be processed outside your country. We use safeguards where required.
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Data retention
We retain data only as long as necessary for legal and operational purposes.
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Your rights
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
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Children
Services are intended for users aged 15+. Contact us if a minor has shared data.
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Security
We implement security measures, but no system is 100% secure.
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Changes
This policy may be updated. Changes will be posted with a revised date.
